Hung Up On? How One Rep Made Things Right
28.00 $
Published date: 2025/12/02
- Location: 5113, Mescal, Oregon, United States
Negative Experience My online shopping experience was awful. I needed a simple clarification, but I called them multiple times and was hung up on each time... terrible service...just had one simple question. This frustration led me to leave a review and try customer service again for help. Customer: I'm calling again. If you loved this posting and you would like to get more information regarding SumsFashion Jewelry kindly check out the internet site. I was hung up on repeatedly trying to ask one simple question; this is terrible service.
CS Rep: I sincerely apologize for your frustrating experience. That's unacceptable. What's your question, and I'll help immediately.
Customer: Thank you. I need to confirm my delivery date, will it arrive by Friday?
CS Rep: I understand. Let me check. Yes, your order is scheduled for Friday.
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